Hey there! Got a question about shipping and returns? Email us at firstname.lastname@example.org, or check out our answers to some frequently asked questions below.
Q: When will my order ship?
A: Please allow up to 2 business days for order processing.
Q: Where are you based?
A: We are based in New York, NY
Q: What is the cost of shipping?
Express Shipping (US) 2-3 business days : $10
Standard Shipping (US) 4-7 business days : $ 4
Free Domestic Shipping for orders of $50 and over. ( US only)
We're currently shipping to the US only, but if you're overseas stay tuned! We'll be launching international shipping soon.
Q: What if I have issues with tracking, need to edit my shipping address, or anything else?
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. For anything else, please contact us at email@example.com and we’d be happy to help.
Q: Can I return or exchange my purchase?
We accept returns on item (s) in new condition ( in original packaging) within 14 days of your purchase date. For any concerns or questions regarding returns, please email firstname.lastname@example.org. Returns may be mailed back to :
11411 Sutphin Blvd #98019
Jamaica, NY 11434